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Services & Support

PT. Indo Traktor utama or so called ITR is an authorized dealer of heavy equipment in Indonesia. We have acquired dealership for Renault Trucks, Manitou, Kalmar, Mantsinen.

TECHNICAL SUPPORT

We offer you the best Technical Support to ensure that you would never miss any parts you would need. All Products from Indo Truck are subject to a one (1) year warranty.

PARTS SUPPORT

We offer you the best backup for your business worth the best distribution point, support staff, and thousand of lines of items for parts.

TRAINING SUPPORT

In order to give you best result, we provide you with the most relevant training for all products. Training that we provided guarantees knowledge optimization over key feature of the machine.

NETWORK & FACILITY

We assure you the best after sales service that are inline with your business needs such as spare parts recommendation and your service needs.

AFTER SALES SUPPORT

PT Indotruck Utama is committed to provide world-class after sales services to our customers in any operational sector such as like mining, forestry, agriculture, oil & gas distribution, and many other industries. We have invested a great deal of our time and effort to satisfy our customers by obtaining optimum availability and productivity that will maximize the Return on Investment of the equipments.

More than 1500 sqm workshop facitilites completed with CRC Facilities, 21+ product lines and +540 units production capacity

Parts Sales Point
-+24 Cons / VHS
– +12800 Line Items
– Parts Value +300 BIDR
+45.000 Lines Items

Extensive service points all over
Indonesia with +250 Skill Mechanic
ready to serve our customer with
24×7 on call service

Service Contract
-Full Maintenance Contract
-Full Maintenance Service
-Service Personnel Contract
-Service Maintenance Contract

Employees are our most important and valuable asset. Together with our Principal, we have developed a comprehensive man power competence development program for all personnels within the company.

More than 76 training modules per Year (Technical, Operator & Maintenance). Field Trainer for Operator & Technical) . Training Capacity for 688 trainees per year (Technical, Operator & Maintenance).