AFTER SALES & SUPPORT

AFTER SALES SUPPORT

PT Indotruck Utama is committed to provide world-class after sales service to customers in any operational sector such like mining, forestry, agriculture, high way transportation, oil & gas distribution, port operations and many other industries. We are very confident on our products and invest a great deal of our time and effort to satisfy our customers by obtaining optimum availability and productivity that will maximize the Return on Investment of the equipments.Following the delivery of equipments, the customer is entitled to enjoy a full range of after sales support provided by our branches and representative offices.Today, PT Indotruck Utama has broadend its sales & service network throughout Indonesia, backed up by reliable and unbeatable after sales service support that provides International-certified technicians, fully equipped workshop, mobile service cars, extensive spare parts supply network, wide range of exchange components, training programes and choices of flexible service agreements.Our Specific Service Support:- Customer Service Agreement- Warranty Support- Regular Support Maintenance & Service- Technical consultancy program-Mobile Service Truck (VAS)- Service Package.



Training & Competence Development

Employees are our most important and valuable asset. We therefore put special attention to Training & Competence Development. Together with our Principal, we have developed a comprehensive manpower competence development program for all personnel within the company including technicians, parts people, sales people and administration. This program enables us to review every employees knowledge & skills on a regular basis and to follow up with the necessary training to improve the area which someone has to improve to perform their job and responsibilities.This commitment, experience and competitive advantage have made us confident that we are and always will be your reliable business partner.